Compared to humans, LLMs are still lacking in complex cognitive and communicative skills. We humans have intuitions that take into account factors beyond the plain facts of a problem or situation. We can read between the lines of the verbal or written messages we receive. We can imply things without explicitly saying them, and understand when others are doing so. Researchers are working on ways to imbue LLMs with such capabilities. They also hope to give AIs a far better understanding of the emotional layer that influences how we humans communicate and interpret messages. AI companies are also thinking about how to make chatbots more “agentic”—that is, better at autonomously taking a set of actions to achieve a larger goal. (For example, a bot might arrange all aspects of a trip or carry out a complex stock trading strategy.)
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