Demand for liberal arts education has declined in recent years as students increasingly eye college programs that directly prepare them for jobs. But according to many tech and college experts, as businesses launch advanced AI tools or integrate such technology into their operations, liberal arts majors will become more coveted. That’s because employers will need people to think through the ethical stakes and unintended consequences of new technologies. Companies may also need people to help improve the written commands given to chatbots or resolve challenging customer service disputes that AI can’t handle. College leaders therefore need to take action as AI changes the workforce, scholars say.
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