New BBC research published today provides a warning around the use of AI assistants to answer questions about news, with factual errors and the misrepresentation of source material affecting AI assistants.
The findings are concerning, and show:
51% of all AI answers to questions about the news were judged to have significant issues of some form
19% of AI answers which cited BBC content introduced factual errors – incorrect factual statements, numbers and dates
13% of the quotes sourced from BBC articles were either altered or didn’t actually exist in that article.
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