As AI becomes central to learner engagement, L&D leaders are being urged to fundamentally rethink corporate training, says global industry analyst Josh Bersin. Put simply: there’s no turning back. L&D remains a major global industry—set to surpass $400 billion this year—and for good reason. Training will always play a vital role in helping employees gain essential knowledge, develop new skills and stay resilient in the face of constant change. But here’s the critical point: Clinging to the traditional, classroom-style model, where an expert leads learners through a fixed, linear curriculum, no longer meets the needs of today’s workforce. That approach, rooted in education systems of the past, must now give way to something more dynamic, responsive and learner-driven.
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