Getting Ahead of EU AI Literacy Requirements – How Businesses Can Stay Compliant and Competitive - Jonathan Armstrong, European Business Review

In most companies, AI is being used in business functions from HR and marketing to customer service. Figures reveal 78% of global companies use AI, with 71% deploying GenAI in at least one function[i]. However, often employees don’t fully understand how these tools work, and this gap can no longer be ignored.The EU AI Act, particularly Article 4, addresses this by making AI literacy a legal requirement. Since February 2025, any organisation operating in the EU, or offering AI-enabled services to EU markets, must ensure their employees, contractors, and suppliers have a sufficient understanding of the AI tools they use. It is not enough to deploy technology responsibly; organisations must demonstrate that their workforce knows what they are doing.

https://www.europeanbusinessreview.com/getting-ahead-of-eu-ai-literacy-requirements-how-businesses-can-stay-compliant-and-competitive/