LMU’s mission emphasizes personal connections in learning through a high-touch, individualized approach. With most students turning to generic, off-the-shelf AI tools, the university saw an opportunity. “One of the things that sparked this is, ‘How do we make a better version of what’s currently available?’” said Matt Frank, director of teaching, learning, and research technology at LMU. Brian Drawert, manager of research computing at LMU and the AI Study Companion’s developer, explained the core issue: “AI was already trying to help students with their coursework, but doing it poorly. The challenge was giving them a chat interface that actually answered questions for their class.” Modern learners also juggle complex schedules, including jobs, family commitments, and study abroad programs, making traditional faculty office hours inaccessible to many students. Building a 24/7 solution was particularly important.
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