California State University’s controversial $17-million deal to provide ChatGPT to every one of its campuses has been met with mixed results, with wide but uneven use across the system, high distrust of AI-generated content and broad fears that the technology could imperil job security — even as people say they want more training in systems they believe will be “essential” to their professions.
CSU’s big bet on AI shows mixed results, with a survey revealing widespread use but significant concerns over its drawbacks. Faculty remain deeply divided on AI’s educational value, while staff and students are more enthusiastic. An 18-month ChatGPT contract expires in July. CSU has not decided whether to renew, but intends to continue embracing AI.
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