I have argued in these pages before that AI itself is not the cause of the crisis; that blaming the chatbot for cheating and the LLM for loneliness is like blaming the calculator for poor math pedagogy. The deeper failure is institutional, and it preceded the technology. As I wrote here in March, the scarce resource in higher education is no longer knowledge but the human encounter itself. The most penetrating response to Hendrick’s essay confirms that and it did not come from another professor; it came from a 49-year-old graduate student named Norma Sancho, writing in the comments. Her reply has since circulated on its own, and it deserves to be read widely.
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