Use of agentic AI is increasing, mostly accounted for by large enterprises. Forty percent of respondents from large organizations (those with annual revenues of more than $1 billion) report scaling AI agents, up from 27 percent last year. The share of respondents from smaller organizations reporting scaling remained flat at 22 percent.
However, AI use is boosting the performance of individuals at work. Eighty percent of respondents report that AI has improved their individual productivity, and 50 percent report that AI helps them make better decisions.
Respondents increasingly expect AI to spark workforce declines. Thirty-nine percent of respondents expect AI-related declines in their organizations’ total employment in the coming year, compared with 32 percent last year. (Forty-three percent expect no AI-related change.) But the share expecting workforce declines in last year’s survey was about double the share now reporting actual declines over the past year.
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