Salesforce has released what it calls a blueprint for businesses operating in the agentic AI era.The Agentic Maturity Model highlights four key areas for advancement, helping companies move from early deployment of AI tools such as chatbots, to truly autonomous agents that can work collaboratively with humans. The four levels of agentic maturity outlined in the report include chatbots and co-pilots, information retrieval agents, simple orchestration and single domain, complex orchestration and multiple domain, and multi-agent orchestration.
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