In total, the panel of judges evaluated 150 emails. While one AI tool was the clear winner, the experiment highlighted the benefits of AI writing and communication assistants—and one big limitation. “On average, Claude’s emails felt more human than the others,” Fowler noted. Another judge, Erica Dhawan, said, “Claude uses precise, respectful language without being overly corporate or impersonal.” DeepSeek came in second place, followed by Gemini, ChatGPT and, in last place, Copilot. Although Copilot is widely available in Windows, Word, and Outlook, the judges agreed that its emails sounded too much like AI. “Copilot began messages with some variation of the super-generic ‘hope you’re well’ on three of our five tests,” said Fowler.
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